All Carbon BikeXtreme Wheels are provided with 12 months warranty against material or workmanship defects. The warranty period runs from the purchase date.
This warranty does not apply to products that have been incorrectly installed and/or adjusted according to the manufacturers requirements.
The warranty does not apply to damage to products caused by a crash or accident, impact damage, abuse of the product, non- compliance with manufacturers usage instructions or any other instances in which the product has been subjected to forces or loads beyond which it has been designed.
This warranty is void if the product has been modified.
The warranty is not applicable to normal wear and tear and abrasion.
Particular parts that are subject to degradation as a result of normal use, are not covered by the warranty. These parts include (but are not limited to) bearings, spokes, nipples and brake tracks. This warranty shall not cover damages caused by the use of parts of different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/ or authorized by CBX, including the fitting of the wrong type of brake pads.
The warranty will not cover damage to rims caused by Tyre pressures exceeding 135psi.
This warranty shall not cover damages resulting from commercial (rental) use.
NOTE: When sending in an item for warranty, PLEASE remove all accessory items, including tires, tubes, rim tape, cassettes, skewers, computer magnets, etc. We cannot be held responsible for these items if they are lost or damaged.
The consumer is liable for any product return postage costs to Carbon BikeXtreme.
Please note: Should the returned wheel qualify for a refund the customer will be refunded within 14 working days of CBX receiving the returned product.With any warrant issue it is best to contact us before returning your wheels so we can give you the best possible service. Please e-mail us at: email@example.com.